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Volunteer Profile - Jeff Caplan

Current CCT Role:  Co-Project Manager for North Shore Community College - Our project focuses on admissions, and steps NSCC could take to get more applicants to enroll.

Volunteer Since:  2014. On my fifth project and my third as a PM.

MBA:  Wharton

First CCT Project:  All Hands & Hearts, a volunteer organization addressing the immediate and long-term needs of communities impacted by natural disasters.

How Did You Discover CCT?:  I read a notice about CCT in the Globe, of all things.

Describe Your CCT Experience:  I get to work with a mix of (mostly) MBAs of all ages and all specialties, and part of the experience is to get to know them and learn from their perspectives. The business questions clients ask are genuinely challenging, and inevitably at some point in the project it feels as if we’re not going to provide a satisfactory response. But we always seem to figure it out and the clients are always very appreciative.

Why do you devote some of your limited free time to CCT?  CCT offers me the chance to help organizations that do truly important work. It gets me out of my bubble and lets me see first-hand some of the challenges that people in the Boston area community face. It’s also a great chance to learn from fellow CCT consultants, who bring ideas that I can apply to our projects and to my own work.

What Don’t We Know About You?  I spend too much time playing too many sports.  I’ve been to all 50 states.  Our children are out of the house, and instead of moving to the city and living large, we’ve stayed put and adopted three dogs.